(a) Organizations and Conferences
(1) Insist on doing everything
through “channels.” Never permit short-cuts to be taken in order to
expedite decisions.
(2) Make “speeches.” Talk as frequently as possible and at great
length. Illustrate your “points” by long anecdotes and accounts of
personal experiences ...
(3) When possible, refer all matters to committees, for “further study
and consideration.” Attempt to make the committees as large as
possible—never less than five.
(4) Bring up irrelevant issues as frequently as possible.
(5) Haggle over precise wordings of communications, minutes,
resolutions.
(6) Refer back to matters decided upon at the last meeting and attempt
to re-open the question of the advisability of that decision.
(7) Advocate “caution.” Be “reasonable” and urge your fellow-conferees
to be “reasonable” and avoid haste which might result in embarrassments
or difficulties later on.
(8) Be worried about the propriety of any decision—raise the question
of whether such action as is contemplated lies within the jurisdiction
of the group or whether it might conflict with the policy of some
higher echelon.
(c) Office Workers
(1) Make mistakes in quantities of material when you are copying
orders. Confuse similar names. Use wrong addresses.
(2) Prolong correspondence with government bureaus.
(3) Misfile essential documents.
(4) In making carbon copies, make one too few, so that an extra copying
job will have to be done.
(5) Tell important callers the boss is busy or talking on another
telephone.
(6) Hold up mail until the next collection.
(7) Spread disturbing rumors that sound like inside dope.
(d) Employees
(1) Work slowly. Think out ways to increase the number of movements
necessary on your job ...
(2) Contrive as many interruptions to your work as you can ...
(3) Even if you understand the language, pretend not to understand
instructions in a foreign tongue.
(4) Pretend that instructions are hard to understand, and ask to have
them repeated more than once. Or pretend that you are particularly
anxious to do your work, and pester the foreman with unnecessary
questions.
(5) Do your work poorly and blame it on bad tools, machinery, or
equipment. Complain that these things are preventing you from doing
your job right.
(6) Never pass on your skill and experience to a new or less skillful
worker.
(7) Snarl up administration in every possible way. Fill out forms
illegibly so that they will have to be done over; make mistakes or omit
requested information in forms.
(8) If possible, join or help organize a group for presenting employee
problems to the management. See that the procedures adopted are as
inconvenient as possible for the management, involving the presence of
a large number of employees at each presentation, entailing more than
one meeting for each grievance, bringing up problems which are largely
imaginary, and so on.
(9) Misroute materials.
(10) Mix good parts with unusable scrap and rejected parts.
(12) General Devices for Lowering Morale and Creating Confusion
(a) Give lengthy and incomprehensible explanations when questioned.
...
(c) Act stupid.
(d) Be as irritable and quarrelsome as possible without getting
yourself into trouble.
(e) Misunderstand all sorts of regulations concerning such matters as
rationing, transportation, traffic regulations.
...
(i) Cry and sob hysterically at every occasion ...
...
(k) Do not cooperate in salvage schemes.