2w ago

SSD Drive Problem

I have a new WD Blue 1TB ssd hard drive that doesn't want to get formatted or mounted. When I attach the drive via USB I get an error message of:

        Unable to Mount 1.0 Tb volume
    An operation is already pending

Eventually I get:

        Unable to Mount 1.0 Tb volume
    timeout was reached

I have a Lenovo Thinkpad T570 running Linux Mint 22.1 Xia base. "GParted" and "Disks" don't see the drive. Is there something I can do to access the disc or is it toast?

13 comments

Check the output of dmesg after plugging it in.
- Better yet, run sudo dmesg --follow beforehand, and watch the output there while plugging it in.
  
  So far it is showing
  usb 2-4: new SuperSpeed USB device number 11 using xhci_hcd [211819.412449] usb 2-4: New USB device found, idVendor=2537, idProduct=1068, bcdDevice= 1.00 [211819.412468] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [211819.412477] usb 2-4: Product: NS1068 [211819.412484] usb 2-4: Manufacturer: Norelsys [211819.412491] usb 2-4: SerialNumber: 0123456789ABCDE [211819.415262] usb-storage 2-4:1.0: USB Mass Storage device detected [211819.415608] usb-storage 2-4:1.0: Quirks match for vid 2537 pid 1068: 800000 [211819.415722] scsi host1: usb-storage 2-4:1.0 [211821.975537] scsi 1:0:0:0: Direct-Access ATA WD Blue SA510 2. 0100 PQ: 0 ANSI: 6 [211821.976781] sd 1:0:0:0: Attached scsi generic sg1 type 0 [211821.985294] sd 1:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB) [211821.985686] sd 1:0:0:0: [sdb] Write Protect is off [211821.985704] sd 1:0:0:0: [sdb] Mode Sense: 43 00 00 00 [211821.986069] sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [211822.033052] sdb: sdb1 [211822.034239] sd 1:0:0:0: [sdb] Attached SCSI disk [211851.555550] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd [211877.091031] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd [211902.626842] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
- I was first getting an error about my Fing agent. I uninstalled the Fing snap and now I am getting:
  Unable to Mount 1.0 Tb volume Error mounting /dev/sdb1/ at...: can't read superblock on /dev/sdb1/
  Thanks!

- @Mirokhodets @floppingfish Actually the Linux kernel will not treat an nvme as /dev/sd, it will be /dev/nvme0n1 or some such.

@floppingfish It says operation already pending. In Ubuntu and many other Linux distros, when you plug in a USB device it mounts automatically, take a look at df and see if you don't have a new partition mounted somewhere you didn't expect.
- Thanks for the suggestion, unfortunately it didn't show up using df

@floppingfish Might check places on your desktop.

13 comments