Try to log in to my ISP's website. "Username not found."
Try the password reset link and put in the username just to see what happens. "Password reset email sent."
Email turns up. Click the link. Type a password. "Password reset successfully."
Try to log in to my ISP's website. "Username not found."
Edit: to be clear, I didn't put in my email address, I only put in the username. The system looked up the username and found the email address by itself.
They have nothing better to do than store a decade's worth of password hashes so that every 90 days I have to come up with a completely new password that's somehow magically different enough from every other password I've come up with in the past 10 years and is at least 10 characters from each of the 4 holy categories.
It can also happen if your password expired. Active Directory is infamous for just locking accounts if your user doesn't change their password when they get the popup that it expired
My current employer has the worst password policies of anywhere I’ve ever worked. I hate it. It’s insane. I know I can install a password manager, but the one that’s approved isn’t the one I want to use so I just suffer.
I’ve been in tech for decades now, so the above statement (worst ever) is truly horrific to me. Especially given that the job is so great otherwise and I don’t want to move on.
Must have lowercase, uppercase, numbers, symbols, minimum of 5 chars, max of 8. No dictionary words, no reusing characters (one char instance only), no numbers in order (123), no letters in order (abc nor qwe), nor in descending order (987, mnb). Caps lock is a unique character that must be used. Password expiration every 28 days. Cannot reuse old passwords, remembers last 10 passwords. Cannot add a number or letter at the end that causes an ascending or descending pattern. Password field cannot be pasted into.
Yeah, this. There are sites for some maddening reason that don't bother to tell you it's time to change your password, they just force you to reset it without telling you why. Gotta be some kind of lazy shortcut to do it this way and not prompt the user that a password change is required.
I've once had a user who managed to add a second keyboard layout by accident and switch to it on login. I found out when I reset his password and it still didn't work on the laptop of the users even if I typed it in myself.