Admittedly I struggle to comprehend how one can express regret without also expressing a desire to change their pattern of actions. I see businesses do that because they can act like a psychopath. Which I guess is why I don't see it as an apology but a giant red flag.
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Who's the bigger idiot: The person working a service job that has little time to acquire new technical skills to understand what a VPN is, or the person who actually has time and resources enough to shitpost all day but hasn't sufficiently read enough to understand what systemic or structural issues are in regards to society.