this rumor with the image has been spreading everywhere, but the image is from LA from a few years ago (note the lack of snow and palm trees), and i have yet to find any secondary source about this actually taking place in Minneapolis.
is creating a service that records messages and processes them on a server controlled by the company any different privacy wise than having a person do it? i personally don't think so.
all I'm saying is that it would be better if the editor of the video didn't choose to add dramatic music to it.