FTC sues Amazon for 'tricking and trapping' people in Prime subscription
"Federal regulators have sued Amazon, alleging the company for years "tricked" people into buying Prime memberships that were purposefully hard to cancel.
The Federal Trade Commission, in a legal complaint..."
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I always had the cancel window up as I subscribed to my free useless prime garbage. Subscribe then instantly cancel. Few Google searches pointed to directly where to cancel, your average human can't seem to google things. It's really not hard.
It doesn't matter how easy or hard it is. It should be just as easy to cancel as it is to subscribe. It should be the same amount of steps, or less.
It was 2 clicks for me to get to the can el page from a simple Google search.
You shouldn't have to do a Google search. It should be so easy, a tech-illiterate 90 year old can find it in seconds.
What an obtuse statement you've made, How Many People Use Google – 2023
I googled 'how to cancel Prime's
First link - https://www.amazon.ca/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y
End membership is also the first button on that link....
There is no tricking here for cancelling prime..only people who can't use basic search terms.
You're right bro you know better than the FTC.
Git gud