Skip Navigation

Do you think millennials who grew up with the early Internet and home computers will be as bad with future technology as boomers are with current technology?

My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We're in our early 40s.

451 comments
  • I think most millennials and and gen-x folks will be totally fine.

    I don't want to sound like one of those "kids these days" people, but kids these days have it rough.

    I work in tech and old folks, mainly boomers, are usually ok to work with when it comes to tech, because they know they don't understand it. They grew up without it, avoided it when possible, embraced it when necessary, but they know that requires effort, and they're just generally not interested. I get that. They just need some reps and to feel comfortable, and they get it.

    Most gen-z folks have grown up in a world where you just click things and they work. As a general rule, gen-x grew up in an era where you had to tinker with the hardware and software yourself if you wanted to do something. As a millennial, I had it easier. Most of the hardware was sorted, but some of the software was not, so you still had to do some configuration yourself if you wanted something to work.

    Gen-z hasn't had that. If app A doesn't work, download app B. They're so used to things just working, they have no idea how to troubleshoot anything. In that way, they're usually worse than boomers. Generally a boomer will make an effort to try to fix something, understanding it's outside their wheelhouse. The zoomer won't and just stops in their tracks.

    For example, a boomer will mangle the displayport connection on their computer trying to plug their HDMI cable into it. It looked like it would fit. The zoomer doesn't understand they need to plug in the computer to the monitor. The computer is already plugged in to the wall. Why plug it in again? Both things I have seen in the last 3 months. If someone thinks their computer is broken but it just needs the monitor turned on, they're more often under 25 than over 55.

    Again, these are generalizations. There are individuals who don't fit into these trends. This is just my experience.

  • No I don't think so. I think millennials were in a sweet spot where more of us had access to cheaper computers so more of us had the opportunity to use them compared to Gen x and boomers. The strange thing is Gen z are becoming pretty incompetent with computers in general these days because of how much easier computers have become overall. If anything goes wrong they have no troubleshooting skills unlike millennials who had the misfortune of growing up with OS's like Windows ME. Source? I work in a high school and I see how bad the teenagers are all the time with general computer issues. They would much rather use their phone.

  • I agree with people here saying that younger people are just not very computer literate anymore. I bought my daughter a starter desktop computer so she would get more computer literate, but it sits on a desk while she uses her iPad. The schools have Chromebooks, which is the push-here-dummy of operating systems, especially when the school restricts it. Apps on phones and tablets just work. There's no learning curve.

    Unless they're specifically interested in computers, they don't need to be computer literate anymore.

    That said, I think future technology will reflect this. They won't need to be for most jobs.

  • Yes. Because I already take tech support calls/chats from them while working at an ISP. There was a very limited sweet spot where SOME kids became computer literate. Then smartphones happened. It's all been dumbed down again. People call the Internet "WiFi" and have little to no understanding of how anything works.

    "I'm working from home on my MacBook Air!"

    Absolute madness. Trust me. They're mostly very dumb already.

  • Boomers are not bad with technology, at least not boomers working in tech... It's the younger guys with ipads that have no clue how anything works. :)

    One teenager I met wanted to be a data scientist and had a running jupyter notebook but couldn't write a simple python loop on his own.

    I asked him why, and he said he wasn't interested in learning that, he just wanted to do AI easily and get quick results. It was all about getting to the end result as quickly as possible and skipping the foundations.

    This is the YouTube generation. Very impatient people. And you actually need patience to learn more difficult things...and you have to be OK with feeling stupid too.

  • Millenial here: No because we're used to change and I'll never be old!

    Edit: Fuck, I'm old :( How the hell did this happen???

    • Seriously though, we've lived through a hell of a lot of change. Arguably more than other generations. I've gone from having a rotary phone to having the world's knowledge in my pocket in 40 years. And we've mostly embraced it all along the way.

      • The only constant is change.

      • Even for us younger millenials, we saw the rise and fall of the early internet, the beginnings of social media, grew up with flash games in our browsers, and now we've got these Star Trek-like folding smartphones and checks notes smart sunglasses?

        Like you, I'm happy to keep adapting. Hell I'll go full cyborg if that becomes a decent option in my lifetime.

        Speaking of having the world's knowledge in your pocket, did you know you can download a local copy of Wikipedia? Check out Kiwix. English Wikipedia with images is only like 80GB. Something to read when you've got no signal.

  • Absolutely. I work in IT. Some millennial are just as bad, if not worse than the boomers. If things aren't EXACTLY what they expect or they are used to their brains short circuit and they can't do anything. Like the button just moved to another menu dropdown Deborah, put in 20 seconds of effort and you would find it.

  • My wife and I regularly joke that one day we'll harass our kids to help us with our neural interfaces but I don't think that sort of thing will happen any time soon.

    When I was a kid in the 80's a lot of people could already afford computers. They weren't so cheap that everyone had them but they were affordable to a fair number of people if they really wanted one. A C64 cost $595 at launch, that's under $2,000 in today's dollars.

    The biggest barrier to computers were that they weren't "user friendly". If you wanted to play a simple video game you needed to know some basic command line instructions. When I wanted to set up my first mouse for my 8086 it involved installing drivers and editing config.sys and autoexec.bat. You couldn't really do anything with a computer those days unless you were willing to nerd out.

    At the same time, nerding out on a computer could easily get you deep into the guts of your computer in a functional way. I learned that the only way I could play video games at night was if I opened up the computer and disconnected the speaker wire so it wouldn't alert my parents. I also learned that I could "hack" Bards Tale by opening up the main file with debug and editing it so that the store would sell an infinite number of "Crystal Swords".

    Today there are 2 cell phones for every human on earth. Kids walk around with supercomputers in their pockets. But they've become so "user friendly" that you barely even need to be literate to operate one. That's generally a good thing but it removes an incentive to figuring out how the stuff works. Most people only bother with that if they're having some trouble getting it working in the first place.

    At the same time it's gotten much harder to make changes to your computer. The first Apple was a pile of circuits you needed to solder together. You can't even remove the battery on a modern one (without jumping through a lot of hoops). If you edit some of your games it's more likely to trigger some piracy or cheat protection than to let you actually change it.

    There are still large communities of computer nerds but your average person today basically treats computers like magic boxes.

    I'd expect that kind of gap in other areas. I'd take 3d printing as an example. You can get one now for a few hundred bucks. They're already used in industry but, at this point, they're still very fiddly. The people who have them at home are comfortable doing stuff like troubleshooting, flashing ROMs, wading through bad documentation and even printing custom upgrades for their printer.

  • Imo it's the opposite, millennials were in that period that you had to have certain computer knowledge to use technology. Today's kids don't use computers so much as they use phones and on the phones everything is super simplified for them compared to a 90s-2000s computer that we had to deal with. I think from here technology will only become easier to use to the point that new generations will actually have less technical knowledge compared to the previous generation.

  • You forgot gen-x, who were the first generation to really have access to the internet at a young age but had to work at it.

    I'm gen-x and have both my boomer parents as well as my 'digital native' kids come to me for help with technology.

451 comments