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Lemmy World outages

Hello there!

It has been a while since our last update, but it's about time to address the elephant in the room: downtimes. Lemmy.World has been having multiple downtimes a day for quite a while now. And we want to take the time to address some of the concerns and misconceptions that have been spread in chatrooms, memes and various comments in Lemmy communities.

So let's go over some of these misconceptions together.

"Lemmy.World is too big and that is bad for the fediverse".

While one thing is true, we are the biggest Lemmy instance, we are far from the biggest in the Fediverse. If you want actual numbers you can have a look here: https://fedidb.org/network

The entire Lemmy fediverse is still in its infancy and even though we don't like to compare ourselves to Reddit it gives you something comparable. The entire amount of Lemmy users on all instances combined is currently 444,876 which is still nothing compared to a medium sized subreddit. There are some points that can be made that it is better to spread the load of users and communities across other instances, but let us make it clear that this is not a technical problem.

And even in a decentralised system, there will always be bigger and smaller blocks within; such would be the nature of any platform looking to be shaped by its members. 

"Lemmy.World should close down registrations"

Lemmy.World is being linked in a number of Reddit subreddits and in Lemmy apps. Imagine if new users land here and they have no way to sign up. We have to assume that most new users have no information on how the Fediverse works and making them read a full page of what's what would scare a lot of those people off. They probably wouldn't even take the time to read why registrations would be closed, move on and not join the Fediverse at all. What we want to do, however, is inform the users before they sign up, without closing registrations. The option is already built into Lemmy but only available on Lemmy.ml - so a ticket was created with the development team to make these available to other instance Admins. Here is the post on Lemmy Github.

Which brings us to the third point:

"Lemmy.World can not handle the load, that's why the server is down all the time"

This is simply not true. There are no financial issues to upgrade the hardware, should that be required; but that is not the solution to this problem.

The problem is that for a couple of hours every day we are under a DDOS attack. It's a never-ending game of whack-a-mole where we close one attack vector and they'll start using another one. Without going too much into detail and expose too much, there are some very 'expensive' sql queries in Lemmy - actions or features that take up seconds instead of milliseconds to execute. And by by executing them by the thousand a minute you can overload the database server.

So who is attacking us? One thing that is clear is that those responsible of these attacks know the ins and outs of Lemmy. They know which database requests are the most taxing and they are always quick to find another as soon as we close one off. That's one of the only things we know for sure about our attackers. Being the biggest instance and having defederated with a couple of instances has made us a target.  

"Why do they need another sysop who works for free"

Everyone involved with LW works as a volunteer. The money that is donated goes to operational costs only - so hardware and infrastructure. And while we understand that working as a volunteer is not for everyone, nobody is forcing anyone to do anything. As a volunteer you decide how much of your free time you are willing to spend on this project, a service that is also being provided for free.

We will leave this thread pinned locally for a while and we will try to reply to genuine questions or concerns as soon as we can.

534 comments
  • In all seriousness, we all appreciate your work. These are the growing pains that are to be expected, and your hard work and transparency (and writing it up at a level that even I can understand) is welcome.

  • Y'all are motherfucking gangsters. Appreciate the work you're putting in. I don't do your kind of code or I'd pitch in. Much love. ♥️

  • Thanks for being so transparent with us. Lemmy really does feel like home now to me. I wish the maintainers all the best as they continue to fight the forces of evil.

  • usually my reaction when a website I visit daily goes down is to probably visit that website less or think the backend team behind it is lazy. but when lemmy.world goes down or is under attack, I sympathize and just open it when it's back up. y'all prove that you're hardworking by providing clear communication and explanation on what's happening everytime. shout out lemmy team, you deserve the world!!

  • Have you guys tried NOT getting attacked? Might work.

    Seriously, thanks for all your effort!

  • Thanks for the update and the hard work behind the scenes to keep things online!

  • I found that LMAO/Angled (guy who was angry about being banned for community name squatting) has a YouTube that does techy stuff, he's always in the back of my mind as someone who could be contributing to the DDoS, total speculation though but the threat of "ruining your site" and then coming back to spam the trending communities with spam makes me suspicious lol

  • Thanks for all you guys do! While the lack of reliability can be frustrating your efforts do not go unnoticed. Thanks again.

  • I was wondering why the CloudFlare protection doesn't work, this makes sense. Does CF have any point then? Lots of people don't like it.

    It's weird someone would spend so much time to target LW. Ah well.

  • Thank you for everything you do. You guys are doing a fantastic job, and a lot of us sincerely appreciate all your efforts!

  • Glad you guys resisted the call to close signups. I think that's what they want in the end, to harm lemmy.world by killing it's growth.

  • Thank you guys for the write up and for helping to keep things running.

534 comments