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Privacy @lemmy.ml countrypunk @slrpnk.net

Is Tuta a good alternative to gmail?

I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?

For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.

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  • In comparison to Gmail? Yes, but that's a very low bar to clear. You need to be aware that Tuta are currently enshittifying. The product is getting worse and the price increases. It's slow, but it's happening. I switched to disroot.org after 2 years of Tuta because I got fed up with it.

    It is in my Scrolls of Grudge, and I quote:

    Ads in web UI for paying user.
    Made it hard to cancel payment.
    Newsletter is just upselling.
    Can't unsub from newsletter.

    • I am a paid user of Tuta and I have never seen any ads. Where did you see them and what kind of ads?

      • _drkt provided no proof of Tuta's enshittification. There are no paid ads for third party products in any Tuta UI. Don't panic yet. Read all the comments here, maybe.

        • no paid ads for third party products

          Haha you almost fucking got me, I actually wrote a whole thing about how those are ads but then I read your comment again and noticed that clever little write-off. Ads for their own products are still ads and I don't want to fucking see it. Get that shit off my eyeballs, I paid for this product.

          The newsletter is an ad, it's not news. They're just advertising their products to you and you can't unsubscribe and you can't ignore it because they very deliberately have a special styling for the newsletters that makes it stand out from normal emails.

          I don't know why you want to defend this company. I'm glad you're okay with the level of shitty behavior they engage in; it's definitely less than most email providers do- I'm just letting people know that Tuta aren't angels. They're a company, and they used to be better. Proton was exactly the same. It was a good service and then it became shitty.

          I would love to log back in and show you the 3 separate buttons on my UI that did nothing except link to a "Please pay us for this feature" page because I was a legacy premium user because I didn't want all those new bullshit they made. I stress that it's not a case of them implementing a button in the UI for all users and because I'm a legacy user I get it too even if I can't use it- the buttons had special CSS to make them stand out. They were ads. Why couldn't Tuta just leave me alone? I could still be paying them to this day if they had just not gone down that path. I just want an email that is an email and nothing more and doesn't get in my way. Tuta had that, and then they took it away and asked for more money to put it back.

          I think the misunderstanding here is that I was a legacy premium user. I was paying less to get only the email+calendar because that's what I signed up for, originally. When people sign up today, that's not an option. People who are new to Tuta (relatively) haven't seen this change happen and haven't witnessed how obviously desperate Tuta was to get people off the legacy premium plan.

          Also my name is drkt_ but I'm sure you tried your best.

          • Get that shit off my eyeballs, I paid for this product.

            You should try Proton, then /s

            Proton constantly tries to push you to upgrade to their next plaid plan too. So much so that this coupled with still zero fucking support for Proton Drive under Linux are the two reasons I have cancelled my paid Proton plan... and I had been paying for years.

            edit: typos

            • Yeah, I know! Don't say that too loud, though. Proton and Tuta are the precious baby boys who can do no wrong in most "privacy" communities.

              • Those two services have strengths but they also have some drawbacks, that are more or less painful depending one's needs. If there are people out there who feel so empty that they can't stand any critics concerning a product they think is great, well, what can I say? I'm so sorry for them.

    • NOOOOOOO! Shit! Ah, for the love of cthulu ... damnit!

      Sigh ... this just bummed me out. Thanks for the info.

54 comments