Talking to spammy users about not being so spammy anymore? Believe it or not, straight to ban.
This one is both upsetting and weird.
So there was a user on ponder.cat who's been spamming posts. Like a lot. 58 per day, on average. Not 58 comments. 58 posts.
I started seeing a little scattering of reports about it, mostly just figured it was the mods' business to deal with, and then finally today I actually really took a look at what they were doing and realized it was way over the top. Pretty much everyone in the comments agreed when someone brought it up.
A 25 day old account with 1,400+ posts? What the actual fuck? My entire goddamn feed is this one account...
Touch grass. Good lord. You're carpet bombing multiple communities with repeats of the same crap.
The user was not receptive.
lol.
I guess people here do not know how to block an account.
:)
Is that a compliment or a rant?
May I introduce you to Lemmy block function.
If you don’t like my posts then block me and you will never see them again. As simple as that.
That's a bunch of bullshit. The voting was about as you would expect. I said to the user:
That's not how it works. If you're interfering with the average Lemmy user's experience, you don't get to claim it doesn't count because each individual person would be able to block each individual problematic account, if they wanted to have a good experience. Honestly, these people have a point. You have been posting an average of 58 posts per day. That's too much. I post a ton, and that's about 10 times more than me, and I've gotten multiple complaints about posting too much in particular communities. The handful of times it's happened, my reaction was "Oh my bad what sounds like an acceptable level" and then to more or less stick to an acceptable level. Getting snarky with people who are asking you to cool it is very bad. Please stop posting so much. Anything about 10-15 posts per day starts to feel really excessive to me. Definitely don't be dismissive about people's complaints to you about it.
They rejected my suggestion, so I sent them a DM that was a little more direct about it: Stop doing this if you want to keep your account on my instance.
Then, for some reason, they deleted their account on their own.
Well, that was weird, but at least it's all resolved and we can all get back to what we were doing. Or wait... what's happening now?
I wasn't expecting "making sure we make a safe space for the spammers by banning people who complain about spam" to be an important moderation duty, but I guess in the bizarro world that is !news@lemmy.world moderation philosophy, it makes perfect sense.
Yeah, I started thinking I should talk with them or ban them or something because they would make me look bad. I actually did send them some DMs recommending that they tone it down, without much result. They solved the problem for me though before I had to decide what to do.
Sounds to me like some moderator wanted those unreliable sources and pieces of propaganda slipped in.
Definitely PTB.
Wow, look at the last removal from that timeframe in the modlog. Someone literally just said they think the other person might be a spam bot and got their post removed for it. There's definitely a mod with an agenda there.
With the exception of MBFC bot, every one of these weird disconnects that has arisen between the lemmy.world moderators and the overwhelming majority of the users of lemmy.world, has followed the pattern of "someone is posting propaganda and bullshit, everyone hates it, and the LW moderators are lecturing everyone about how they really need to accept that it's here to stay, because it is allowed, and people who are vocal about having a problem with it are going to get banned." You can see the official mod explanations down below for why this particular (pretty minor TBH) decision was the way it was. The explanations are objectively not true. So what is the actual explanation for the decision?
I've observed on Reddit what happens when clearly bad-faith moderators take over a space to clear the way for it to become a little propaganda home. I think we're observing here the beginnings of that process, where at least some of the mod team is actively working to make a safe space for the propaganda, and they've become ensconced enough to be able to mandate a certain amount of propaganda be part of the space. I actually didn't see Cat's postings as being all that propaganda-y, but there certainly was some amount of it in among the general spam and clutter.
Honestly I think the root of the issue is the whole design where the space is "in the control" of some particular person to do whatever they want with it, and that person has to be a volunteer and so there's always a crushing shortage of people to do it, so it's going to work 100% of the time for someone who wants to put effort into controlling the space to be allowed to have free rein, after a while.
Most of the big-name lemmy.world communities have moderation that in my opinion is just kind of clueless, but that might be just a product of having to deal with a neverending flood of hundreds of different issues (not being able to devote any amount of attention to each one of them beyond the most basic possible glance at it.) There is one specific moderator who seems to be consistently at the root of these totally backwards-land decisions though. What the reason for that is, I have no idea.
It's literally just open source reddit that redditors used to flee reddit. Not sure why people are surprised. Social media is only as good as its users.
PTB, the mods in !news@lemmy.world are really aggressive power-trippers in this current day and age. That's why a hands off approach like what certain servers do where they "choose not to interfere with communities" is not a good approach. Even Reddit has a Moderator CoC. Instance admins can and should hold communities to a certain standard of moderation and ban or reassign moderators which don't or abuse their power.
Oh hey, I was wondering if this might show up here.
I will admit that I was aggressive in calling them out, but I'd seriously had enough of scrolling through All and seeing nothing but their name on everything, on top of seeing the same post on 3-5 different communities.
Language aside, I believe my concerns were reasonable enough and clearly stated. Power users of that nature can control what everyone on this platform is exposed to, potentially manipulating opinions and injecting disinformation. Lemmy is still small enough that a handful of people could potentially influence the entire user base. Vigilance is key.
My remaining concerns are 1) There are still other accounts with identical behavior that have not been addressed and 2) I have seen accounts like this one cycle through instances, and I expect we'll see a new account begin the same behavior from somewhere else soon enough.
Quite amusing that Cat deleted their account though. Exactly the sort of behavior you'd expect from someone just innocently posting content, right?
Beyond that, I could see a temp ban for my language. But 15 days? Yeesh. It was actually removed a short time ago so I guess another mod got a look at things.
Here's the ban explanation, basically saying "spammers and suspicious activity is a-okay, and how dare you say anything about it"
Quite amusing that Cat deleted their account though. Exactly the sort of behavior you’d expect from someone just innocently posting content, right?
Because an admin threatening to ban you for being too active is surely something that makes you feel warm and welcome there. /s
This is the kind of reductive, uncharitable take you see on the VAC forums on Steam, I'm surprised you're expressing such a baseless bad-faith claim here about said person, not a good look for you.
I'm not surprised they deleted their account upon threatening to be banned for being too active, I would probably do the same thing. Especially with my past experiences with @PhilipTheBucket@ponder.cat, he seems like a pompous uptight control freak. Not the kind of person I want having access to my email address and my last known IP logins.
If you don't like me saying any of this about you @PhilipTheBucket@ponder.cat you know exactly what to do about it 🔨
Because an admin threatening to bantempban/limit you for being too active spamming
FTFY
It's usually a mods job to help control spam. Deleting your account the moment someone points out your iffy spamming is, in fact, suspicious. I always found it so on my forum back in the day, anyway
Responding to user reports, after a long time of deciding they weren’t my business and ignoring them: “control freak”
Explaining the norms of the network this person is participating in, and backing up the consensus of the users of said network to try to address a problem: pompous bad faith reductive uncharitable threatening
You can think whatever you like obviously but this is some Peggy Noonan shit.
“How can you possibly say you DON’T WANT notifications about goods and services in your inbox, don’t you like getting activity? And messages?”
I will admit that I was aggressive in calling them out
Dude, you're fine. Full stop.
Lemmy.world is the only instance that does this super-weird moderation philosophy of actively refusing to take action against people who are obviously objectively pissing off the vast majority of people, but then taking action against users who get understandably pissed and react in any way that's "uncivil." It's bizarre and unnatural. They also like to send condescending messages about how we're the weird ones, if we have a problem with it, and they've figured it all out from their higher perspective, and everything they did was right.
Don't let them gaslight you into thinking that it was wrong to be irritated about it. It is better if people speak up about people causing problems. Since the mods are committed to not doing anything about it for some ridiculous reason. IDK, I've ceased trying to understand what's behind it and just don't much participate in lemmy.world anymore. I only even became aware of this situation because I saw reports about spam that was coming from one of my users.
I can be a cockhead sometimes, but neither you or I was being in any way unreasonable anywhere in that thread. You're allowed to have human emotions, including irritation. If you want my conflicted-of-interest opinion.
I have seen accounts like this one cycle through instances, and I expect we’ll see a new account begin the same behavior from somewhere else soon enough.
Yeah. Being able to make new anonymous accounts and be as much of a cock as you want until someone's motivated to fix you individually after a long time of you getting the benefit of the doubt, which only solves the problem for a few minutes until you make a new account, is a problem. What the solution is I have no idea.
It was actually removed a short time ago so I guess another mod got a look at things.
I mean this is how it's all supposed to work. I don't think anyone needs to get 100% of the calls correct. They're all volunteers, they're doing an important job, it's not fair to jump down anyone's throat if they make a misjudgement through lack of information or not wanting to spend an hour getting up to speed, or anything.
Most of the reason I sound pissed off about it, above and beyond just a "hey I think someone should take another look at this", is the overall condescending tone of "we never did anything wrong, we know more than you" that accompanies every dogshit moderation decision like a little dollop of frosting on the turd. It seems guaranteed to ensure that they won't learn anything from any given instance where someone did mess up, because they already decided they're a special type of people who are empowered to come down and need to educate all the rest of us.
Pretty common irl, ppl that are constant problems get away with shit because its expected, anyone retaliating because they reached their breaking point looks insane in comparison
Right there with you on all of this. I actually just said as much in reply to Java's comment to you.
To summarize: "They did nothing wrong and we knew nothing about it".
The first part of that statement is false.
The second part of that statement is either 1) false 2) admission that they don't pay a bit of attention to communities they signed up to pay attention to, or 3) indication that they're buried and need more assistance with moderating (to be charitable)
And trust me, if speaking out like this is the only thing that results in action being taken I'll continue to do so, though it would be nice to see that change.
You're 100% correct that a 15-day ban was too much. For some reason I had thought that wasn't your first ban in news. Vegan and news have similar icons (based on colors and a quick glance). I apologize for that, and unbanned you a day ago.
This fails to at all explain why the block button would not have solved your problem with zero drama.
You’re not a leader in that community? Petition the community and become one. Don’t want to be an agent of change? Join another community. There are so many outlets to getting this user out of your feed that don’t involve you posting comments of negative sentiment like you are some kind of guerilla police force.
Especially with a community as tended toward toxicity and slapfights as this one, I absolutely understand the motivation to preemptively remove threads that veer into the off topic than let them fester, especially if it’s happening a lot.
YDI sorry :( next time I would make a meta thread or just block the offensive user.
The upvotes for this person's point of view were pretty much unanimous. Most people clearly didn't see it as negativity. Also, reports of the original user for spamming or unreliable sources are pretty common. IDK how the !news@lemmy.world rules are written, but in most internet communities, spamming the feed with low-quality content in large quantities is a violation of how you're supposed to do things.
Also, the slapfight was not removed. One side of it only was removed.
The sheer volume of it (again, 58 posts per day) and the sort of indiscriminate nature. I could make a bot that would repost random stuff out of the RSS feeds into other people's communities, that doesn't mean that it's "more content" and good for those communities.
There were also some propaganda sources in there, RT.com among them.
And probably more. I was only paying attention since Dot, but I recognized the pattern retroactively for the two "101" accounts.
They post a LOT of stuff back to back, mostly "offbrand" news and blogs pretending to be news. They also start slipping in the propaganda news as well (as you pointed out). When they get called out, they delete their account with content removal set to true.
Now that you've called them out, expect them to nuke their account and all content soon. That's their standard play. They'll be back in a day or two with a brand new account on a different instance and starting the pattern all over.
FWIW, I locally banned their current alt (Cat) as soon as it popped up after they deleted their 000 one and started back with the same pattern. They leave a lot of abandoned comments in their wake which turns into database clutter and inaccessible conversations.
I slept 3 hours last night so I haven't processed everything in this post yet but I do have one thought. Your complaint was that they post a lot and should "touch grass". Sidenote, I don't think that it was necessarily the best foot to put forward by just openly throwing shade like that in the first message as an admin... Again, Idk where the hell I stand on any of this at the moment because I can't remember how to circulate my own blood.
But.
If you have that issue with their posting habits I am genuinely wondering what you think about people like myself or Picard Maneuver then. Not meant to be snide or sarcastic. I am genuinely curious with no emotion attached to it other than curiosity itself.
I didn’t tell them to touch grass, that was one of the users that was sort of arguing with them in the comments. My first involvement was the long and serious comment that I quoted last. I’ve been trying to be less of an asshole online, and that message keeping the sarcasm out of it and just being straight with them about what was going on, was a good example.
It wasn’t just that they post a lot, it’s a very spammy collection of articles including some from open propaganda sources like RT.com. My main concern with them was the volume but also the low quality of the posts, but I left it alone as not my business until there was widespread complaining from users coupled with total disregard on their part for what the users were saying about it.
You and The_Picard_Maneuver are completely fine. Usually I like when people post a lot. The only exception is what it’s all low quality or just-to-full-space stuff, which certainly isn’t you.
To give a frame of reference, you and The_Picard_Maneuver both make about 5 posts a day it looks like. This person made over 10 times that many (58 per day average) and people were actively asking them to cool it, and they were sort of snarking back at the people who were making the request. Y’all are fine.
There's nothing wrong with posting as much as you want, as long as the moderators are willing to accept your posts and don't reject them.
There's nothing wrong with a moderator kicking someone for personal attacks, so Ghyste's ban was completely justified and is certainly an example of YDI.
The only PTB I see here would be admin of ponder.cat, if they'd actually delete someone's account for adding more content to Lemmy; but cat deleted their account themselves, so it's not like that. They are PTB anyway, since that acronym can also stand for PhilipTheBucket, lol.
There’s nothing wrong with posting as much as you want, as long as the moderators are willing to accept your posts and don’t reject them.
This is a super weird and authoritarian philosophy.
I get where you're coming from, but imagine "There's nothing wrong with posting Nazi content, as long the moderators are willing to accept your posts et cetera."
See how insane that sounds? The moderators can be wrong. The users can be wrong. Everyone has their judgements, but the idea that it's appropriate for people to become totally passive in the face of whatever the moderators decide, even if it is irritating them or seems wrong, because the space "belongs" to the moderators to do what they want with it, and the users need to leave if they don't like that, is some bullshit.
IDK how this type of thinking crept into the internet. It didn't used to be here.
It might be true, as a practical matter, that the moderators have control over their spaces. That doesn't mean that by definition there is "nothing wrong" with what they are doing with it. That's the whole point of this community here.
on the contrary it sounds insane to equate “posting with high volume” with “posting Nazi content” as though that’s a fair example you can use toward your argument at all
“people who post a lot are basically Nazis” ???? hello? lmao
if they are posting content that shouldn’t be there, report it. if the mods disagree, start a petition or encourage a migration. if you still can’t make change, use the block button. it’s really actually easy lol
Yeah some communities choose different moderation styles (often because of a tendency to fraughtness or sensitivity) and at some point users with different personal preferences in a community just have to deal with it. It’s a temp ban preemptively removing off topic comments, lol, like it’s going to be fine.
If the banned comment had been in an on-topic meta or petition thread, my tune would change immediately.
The reality is it is trivial for me to block one user whose volume of posting I dislike. I cannot trivially block dozens of people who dogpile and start campaigns against that user, swelling threads to become fully off topic and often toxic.