Gov [Microsoft 365] Copilot trial unsettled by usage metrics and unmet expectations
Gov [Microsoft 365] Copilot trial unsettled by usage metrics and unmet expectations
www.itnews.com.au Gov Copilot trial unsettled by usage metrics and unmet expectations
Evaluation report offers a rare public view of value.
There are several sources covering the same report with differing slants - I'd say this is one of the more negative pieces.
See also:
- Digital Transformation Agency: the reports themselves
- Digital Transformation Agency: Evaluation of whole-of-government trial into generative AI: Now available
- ACS Information Age: Govt flags 'challenges' of Microsoft Copilot AI trial
- The Decoder: Australian government pilots Microsoft Copilot with mixed results
- ARN: DTA trial of Microsoft Copilot flags integration, data permission issues
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