ISPs say their “excellent customer service” is why users don’t switch providers
ISPs tell FCC that mistreated users would switch to one of their many other options.
cross-posted from: https://lemmy.world/post/22488573
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I haven't had a single issue with my isp's in over 10 year.
I'd bet most agree. They have fixed up most the bullshit.
What were the prior issues you used to have trouble with that they fixed? What types of bullshit that they have fixed are you referring to? Have you had much experience with your ISPs customer service in those past 10 years?
Billing and service outages.
And no, I haven't had much experience with customer service in the last 10 other than changing providers because I've moved. That's excellent service, not some disqualifying factor that you have implied I believe.
You gave a vague answer without explain why. I just asked the relevant follow up questions based on your response. No implications. Also no implications here, just explaining my reasoning. 🙂
Fair enough
