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314 comments
  • Garmin watches, Carhartt clothing, RTIC cups, Crocs, Yamaha guitars, New Balance shoes, Birkenstocks, Murray’s Hair Dressing,

  • I don't trust brands, I trust their customer support.

    Any device/product can fail, no matter how excellent it is. To me, what matters is how efficiently the issue is dealt with by the support.

    Like, I trust Apple customer support and now, after approx. 40 years being their customer, their customer support is the sole reason I'm still buying Apple stuff (I don't like at all what they became and how they make their device unfixable on purpose, it's a shame for a company that so much pretend to care about being eco-friendly). I'm also a fountain pen user and a collector, but the brands I trust the most are not the most hyped and expensive, far from it, they're TWSBI and Lamy, because of their amazing customer support. Or, say, I mainly wear Merrell shoes for hiking (because they fit me well, obviously) because they have a fine customer support. And so on.

    I have zero brand loyalty beyond that, and will not hesitate to change brand if they ever cut on their customer support.

  • Cactus Outdoor.

    I had the original pack now called Vacuole, used it for a long time 10 or so years, lost it one time when moving houses. My boys have one each for school now, I expect them to last for the duration.

    I have two pairs of supertrousers and two pairs of hangdog shorts, all have lasted 6 years so far, daily use in summer / winter for the shorts / trousers.

    The stuff made in the Christchurch factory is epic.

314 comments