I think it might be because AI (aka LLMs) is genuinely useful when used properly.
I use AI all the time to write emails. I give the LLM the email thread along with instructions like “I can’t make it Tuesday ask if they can do Wednesday at 2pm”
The AI will write out an email that’s polite and relevant in context. Totally worth it.
I think the problem is people/companies trying to shove LLMs where they don’t make sense.
I'm happy to see this announcement. However, just transitioning to a non-profit does not make an organization good. They can still be greedy and take advantage of their user base. That being said, it seems Proton's mission statement resonates with a non-profit type structure. When you are accountable to the shareholders, they become the priority.
If I remember right, OpenAi started with this model too, and they do lots of shady stuff.
Not that this is the plan for Proton, but I completely agree that simply creating a nonprofit that owns the for profit brand doesn't guarantee good behavior.
90 a year though? That's taking the piss. Notesnook has all their features and more for 49.99
And that's on top of Proton's main fee. That's one option I won't be taking.
Cool. I switched to Tuta because it fits my use case better (2 domains, one for my personal email and one for everything else). I don't need any of the bells and whistles Proton has, and I also don't want to pay extra to get more domains. The Tuta app kinda sucks, but it gets the job done. I'm hoping my wife and kids will be interested in private email, but they don't seem to care, and I don't think they'd like the tradeoffs.
Now, if Proton revises their tiers, I might be interested. Give me something like the Tuta tiers, and I'll probably switch to it. I prefer the UX of Proton, but $10/month is a bit steep for me, especially since I'm not going to use the other stuff they're bundling in (I use Bitwarden for PW manager, have my own NAS, and I prefer Mullvad over Proton for VPN).
That said, it's super cool that they're going non-profit. When that's done, I'll give it another look.
Yup, but only one custom domain. I really want at least two domains, one with tons of aliases for various accounts, and the other for personal communications. I could use a proton.me address for it, but then it becomes a huge pain to switch to another service should I need to.
Proton at least offers an IMAP bridge, Tuta utterly refuses to let you use your email outside their apps, which makes it more of a messaging app. And the fact there's no way to export everything easily or even forward messages rubs me the wrong way. I tried them and have been using them for about 2 years but I'd definitely love to get away from it.
I'm tired of these walled gardens. I don't give a damn how secure it is, if I can't leave it with my shit, then no thanks.
Yeah, it's annoying, but I honestly don't use any email clients anyway. So whether I use the Tuta or Proton app/website is essentially the same for me.
But you can export your email (select all then click "Download"), but unfortunately forwarding isn't a thing. That does put a bit of a wrinkle into my longer-term use of it, so if Proton can become price-competitive for my use-case (and no, I'm not paying $10/month for email), I'll probably switch. But since I can export them in some way, it's not a deal breaker.
You say you use Bitwarden. Is that self hosted by any chance? If so, how do you handle the potential for an outage or server failure, where you’d presumably need some of the passwords to fix the problem in the first place.
Mine isn't currently, but I'm working on it. The main complexity is that my wife and I share some passwords, and I want to make sure I do it properly so that transition is as smooth as possible. Vaultwarden is what you'd use to self-host.
But as others have said, I'm really not worried about it. Passwords are cached locally and only touch the server when syncing to the server. I want to self-host to protect against breaches, not because I'm worried about connectivity loss.
You can always backup your passwords (there's an export feature) if you're worried about it. I haven't done it, but I imagine it wouldn't be too hard to have a KeePass backup or something that you update manually every so often.
Are you me? Lol I feel the same about tuta, yet I such with them. I am waiting for my wife to care for her privacy and switch to a family bundle with tuta.
Got my own NAS and a Bit warden server for PW. I changed Mullvad over AirVPN once they stopped supporting port forwarding, though.
The Tuta app kinda sucks, especially for searching, but I do that rarely enough that it's fine. It did annoy me a bit when I was traveling in Canada and needed to find my confirmation code for something (had to connect to their wifi, wait for emails to download, search, etc), but it got the job done. I love that I can just add another person to my plan for another €3 or whatever. I'm going to try to get my kids interested even if my wife isn't, and it's nice that I can just add a little at a time. With Proton, that would jump up to $15 for two users, $24 for my family (three kids). That's a lot more than Tuta, which is just €3/user/month, so my entire family would be €15/month ($17/month), and I don't need to get everyone on all at once (i would probably only add one or two at first).
So Tuta meets my basic needs, is priced very competitively, and the client is FOSS. I'm actually excited about some upcoming updates (looks like having the subject in the notification just landed, but hasn't hit F-Droid yet), and I love how their roadmap is very open.
That said, I do miss the UX of Proton. I just don't think that's worth more for fewer features I actually use. Hopefully that changes.
Proton is still a for-profit company and has shareholders who expect to to make money. The change is that the largest shareholder of the for-profit company is now a separate non-profit organization. It is still a positive move, but not entirely what the marketing makes it seem.
The actual donation of shares to the Proton Foundation was a little while ago, and anyone directly subscribed to the Proton Blog probably already saw it (myself included), so seeing it show up again as if it was new news probably just felt a bit jarring to some people.
I've been using Protonmail as my primary address for a few years now. I'm yet to have a single spam email make it to my inbox. In comparison, I use my gmail less and I've had a few blatant crypto scams make it to my inbox.
I'm not saying for certain that it's better than Gmail's, but that's my experience so far.
I've been using proton for a few months now with a yearly Mail Plus subscription and I have yet to receive an actual spam e-mail. Your experience might be different than mine since I take precautions not to invite spam in the first place, but even then, Proton looks to be doing an excellent job
Just wanted to point out that it does not change anything from privacy and security perspective about their products.
Also they are still operating as a normal company internally (they still offer their vpn through a third party provider and they still work to achieve the highest income from their products).
I switched to Proton Mail in 2019, and recently started switching to their VPN service to use port forwarding. Glad to see Proton is putting their money where their mouth is.
Even if they did, so what? We should not then recognise positive decisions?
If we don't allow companies and people to make any mistakes, for fear of being forever scorned, then we'll end up with either unprogressive risk averse companies that cannot compete against their peers, or a host of good companies that go bankrupt from the slightest misstep.
Personally I'm glad companies such as proton exist, and are prepared to take risks, as they are currently our best hope against the likes of Google and Meta.
How is this related to what the previous person said? Do you understand what "enshittification" is? Proton Wallet is an entirely separate application while the AI feature in Proton Mail is completely optional. Neither of these decisions have impacted the user experience of Proton customers.
Do you understand what enshittification is? It's a slow descent over a long period. You add optional, privacy-respecting AI now, and over time, (like a decade,) it becomes more shitty until eventually all your data is opted in to centralized data harvesting or wherever.
I'm an Unlimited paid Proton user, and these new trend worry me too. Enshittification is a slow process. I watched Google turn from "Do no evil" to what they are today, and I'm too tired to want to watch the same entire process happen again to Proton.
If so, will they re-think tiers?
Or maybe they could give the option for users to choose what they need exactly and what they're willing to pay?
(i.e current Proton plan that costs 8-12€ per month is too much for me, but I would gladly pay like 5€ monthly for little storage, VPN and few email aliases)
I don't think this plan supports P2P. You're still on the free plan with the VPN.
Edit: Looks like I was wrong. I remember needing to switch to a better plan to get the P2P but I guess I was wrong.
Edit 2: There is some inconsistent information on the Proton site regarding what is included in each plan and this seems to be the source of our confusion in this thread.
Is this going to be the same kind of non-profit as OpenAI? With a mission to improve the world? Yeah, let's see how that goes. Another Proton marketing play on their set track to enshittification.
This is old news. Why are you posting this just now? I mean I don't really care much. I transitioned to Posteo as soon as I learned that they stored the private key. They don't even let you use your own GPG key, useless honeypot. Their recent bitcoin wallet supports this. If they cared about privacy, they wouldn't go with Bitcoin. They have been ignoring requests for monero since years.
They also are getting into the AI hype, so I can't trust my data with them.
You can use your own GPG key (https://proton.me/support/importing-openpgp-private-key or using the bridge), whatever tool does the signing needs the key (duh) so I am not sure what you mean by "they store your private key" (they stored it encrypted as per documentation https://proton.me/support/how-is-the-private-key-stored), their AI was specifically designed as local, exactly to be privacy friendly, plus is a feature that can be disabled (when it will reach general subscriptions).
I don't care about cyptocurrencies, but I suppose they started with the most popular, nothing to do with privacy as they just let you store your currencies.
Anyway, use what you like the most, of course, but yours don't look very solid motivations, quite a lot of incorrect information, I hope you didn't take your decision based on it.
You upload your private key to the cloud. Encrypted or not, this is a bad idea. No thanks. I can do the signing locally and then I'll do the decryption with my own private key locally without them storing it as well.
Then they should transition away from multi-level marketing pyramid Ponzi schemes too. I deleted my Protonmail account when Proton began peddling crypto“currencies”.