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HP CEO says customers who don't use the company's supplies are "bad investments"

77 comments
  • if the customer does not print enough

    Meaning all home users are a bad investment for HP.

    That explains the ink cartridges malfunctioning before giving enough prints. That's been engineered into them.

  • I have an HP BW laser printer with an offbrand cartridge that I paid a fraction of the price. The printer screams at me about critically low ink since about a year but prints are totally fine and as good as the first day.

    I'm sorry for your loss HP.... You can suck it

  • I was fortunate enough to get an older HP color laser MFD that can use 3rd party toner carts. I've never bought a first line HP cartridge for it and I never will. My next printer will be some other brand that plays nice with customers.

    The only reason I even have this printer now is because I got it crazy cheap off of craigslist about 10 years ago, with extra supplies. When it dies, I'll get a brother or something better. I've bought 3 sets of toner carts for it in 10 years or so for a grand total of maybe 150$, and I use it a lot.

77 comments