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What's up with Epic Games?

I can't seem to find that one comment explaining the issue with them...

But for the sake of promoting conversation on Lemmy, what's the issue with Epic, and why should I go for Steam or GoG?

Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

  • Their launcher has a terrible UI AND UX.
  • They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
  • They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
  • They are actively anti-linux for some reason.
327 comments
  • Well, I have four big ones:

    • System scanning: EGS is known to automatically scan your system and send your data back to them. While this seems to be the same type of analytics Steam does occasionally, in Steam's case, it's opt-in, and done with full, informed consent.
    • Paid exclusives: Epic has been known to pay publishers to make their games artificially exclusive to their own store. They regularly claim this money is to support the development of the games in question, but this is easily disproven, as they've been seen buying games known to be complete more than once. Additionally, this has resulted in bait-and-switch-like situations, where users would prepurchase Steam copies of games, only to be informed that they wouldn't be getting them.
    • Publisher-centric behavior: Another user here claimed that EGS is pro-developer and anti-consumer, but this is only half true. This only rings true in the case of self-published games. There have been cases of developers getting unwarranted backlash after aforementioned bait-and-switches, when they were just as surprised to learn about all the "development support" they received as anyone.
    • Tim Sweeney: Tim Weeney, the CEO of Epic, is an asshole. A giant, narcissistic, hateful shitbag. Just look at his Twitter, the dudes a giant POS.
  • I posted about this in another thread, but Epic also bought exclusivity for games that were crowd-funded then had the option to have the game on Steam removed or you'd get the Steam key after the exclusivity period expired. This pissed off a lot of people.

    • Wow. That's understandably frustrating.

      • Yeah, this caused A LOT of controversy back then. As far as I know, Epic has stopped doing this and has pivoted a bit more into funding game development (i.e. Alan Wake 2.) That being said, that gave Epic a terrible reputation when they initially launched EGS.

    • I didn't know this. Which games did it?

      • I don't actually know all the games that did this, but the most famous examples are Phoenix Point and Shenmue 3. I already read that Outer Wilds was another one that took the exclusivity deal.

  • Issues I can think of in the order they occur to me. These are off the top of my head refections not researched.

    1. Group think: If I shop where most other people shop I have outsourced research and decision making. Is there a good reason? maybe, maybe not but I'm going to follow the masses because I can't research everything.
    2. Stability: neither store offers physical assets so if the store shuts down my purchases could also vanish. Steam is a bigger player and appears to be more stable and GOG is DRM free.

    3 The shopping experience: I personally find the layout of steam better for discovery and finding reviews. With the current epic coupon available I have looked on epic for games and if you're just browsing it is not a intuitive experience. GOG similarly has a variety of sorting tools available.

    1. private vs public ownership: Epic is a public for profit company. Over and over I have seen public companies screw there customers in the interest of profit. Valve (I believe, this is really off the top of my head) is privately held and as such can choose to prioritize whatever their leadership wants. They can't just be bought out and taken in a totally different direction.

    This all could be insane ramblings but these are the things that motivate me to spend my money on Gog or steam in general.

    • Fair enough I guess... I only use Epic for the free games, so I can't say I've spent much time genuinely looking at the user experience 😅.

  • Basically Epic like every other publisher has created their own launcher/store.

    They aren't trying to compete on features and instead using profits from their franchise to buy market share (e.g. buying store exclusives).

    The tone and strategy often comes off as aggressive and hostile.

    For example Valve was concerned Microsoft were going to leverage their store to kill Steam. Valve has invested alot in adding windows operability to Linux and ensuring Linux is a good gaming platform. To them this is the hedge against agressive Microsoft business practices.

    The Epic CEO thinks Windows is the only operating system and actively prevents Linux support and revoked Linux support from properties they bought.

    As a linux user, Valve will keep getting my money and I literally can't give it to Epic because they don't want it.

    • Yeah, what is up with that? What's wrong with Epic and Linux?

      I remember reading that they bought Rocket League and then removed Linux support. Really dumb strategy.

      • The owner is a piece of shit who's convinced he's smarter than everyone else and has been hostile to Linux for decades.

  • I just don't use Epic myself but do use Gog and Steam (with the ultra shitty EA launcher and Ubisoft Connect bundled with some of my games) and Playnite has changed everything unifying it all into that single launcher.

    Full screen mode in Playnite works fine on my HTPC and as a launcher it does consolidate all of them into one place easily. Worth trying if you use multiple stores.

    As for why I'm not using Epic, the whole paying for exclusivity with third parties really didn't appeal to me at all.

    If the free offerings from Epic do appeal to you, or if they do better deals on localised currencies (especially if you do struggle to pay for things), don't worry about using their services. I wouldn't want you to deny yourself some entertainment just because other people have issues with them as a business.

    • My first purchase when I'm earning enough to spend on entertainment will be a good device. The second will be games that I can either physically keep or digitally store on physical drives.

      Let's hope that happens next year 💯

      • Gog is the main place for that, since their principal stance is DRM-free downloadable installers. They have a launcher too, but it's optional and only meant as convenience. Itch.io does DRM-free too, but they're often more about very indie and often experimental games. They have a few all-time indie classics though.

        Steam technically doesn't require the games to implement DRM, so a part of their library is DRM-free once you've passed the installation process (they don't need steam to be running). This is on a case-by-case basis though. Lots of Steam games use steamworks (Steam's very own DRM) and a lot more use third party DRMs (and even require external launchers like Ubisoft's or EA's).

        For years I have been a bit pissed at Steam for opening themselves to all and every shitty fake game/quick buck asset flip there is out there, refusing to do any kind of curation. Instead they opted for letting the almighty Algorithm do that for them. I doesn't work, their store is a discoverability catastrophe full of shit.

        That said, I still buy from them in some cases, and these cases are mostly down to one point : the workshop, the integrated mod and user content interface. It's for a handful of games that profit a lot from it, but it's undenyingly convenient.

        What I often do if it's a possibility is buying directly from the developer, which often includes a Steam key. That's what I did for Rimworld and Dwarf Fortress (through Itch.io). It gives you everything Steam has to offer for the game and usually a DRM-free version too. Only "down point" is that your Steam review doesn't count for the game's Steam score when you have activated it from an external key. I don't care much for that.

        In the end at that point you've noticed I talked about a lot of different platforms and launchers, and it's not even all of them. Like the previous poster, I can't recommend Playnite enough. It's a meta launcher that makes all of your libraries united in the same place, with a lot of options. You still require all the platforms installed, but you're not using them directly most of the time.

        I've got Steam, Gog, Humble, Ubisoft, EA, Amazon, Xbox, Itch.io and yeah, even Epic through it (though I only use EGS to get the free games, I don't plan on buying anything from there).

  • Just my personal opinion

    The good clearly are the free games and that some games go cheaper there, they have better sales sometimes. The bad is that the store is badly optimized. The UI is annoying, no cloud saves for a lot of games. As of recently there were no achievements or even a cart, but they have that now which is good. The friends tab is bare bones still. They have aggressive DRM. For some reason it's a pain in the ass to log in, but that might be just on my end.

    Now with GOG, you don't have DRM, you can integrate all launchers so you can launch all the games from one, which for me, is pretty useful. GOG has great deals. The bad is that the ui as well is kind of bare bones, but i don't know, they are not trying to take over the market and their store works very well.

    As of steam i don't need to say anything, everything is in there. If you play on linux you basically will get every game from steam. They have the most robust launcher with the most options, etc.

    That said, personally I use the three of them. Gog primarily since i can launch everything from there and if i find a game in there, i'd rather get it from them. But i've found sales on epic too good to let go so i play those games there. For me it depends on what they're offering, but for some reason i really dislike Epic's layout and ui, i feel like it is very annoying and that it is missing a lot.

  • As for minor issues, EGS does not have feature parity with Steam or GOG. They don't have user reviews, for example. This makes it a worse user experience.

    More importantly, Epic has a habit of anti-competitive or anti-consumer behavior. When EGS first launched, they were keen on doing console-style timed exclusives, even for games that were already purchasable on platforms like Steam.

    Lastly, Epic has a history of neglecting or shutting down games. A few of their older games were taken offline permanently when Fortnite started gaining traction. They then purchased a few studios, namely Psyonix (makers of Rocket League), Mediatonic (Fall Guys), and Harmonix (Rock Band/Guitar Hero series). These studios seem to be a shell of what they used to be. Psyonix's first major project under Epic was Rocket Racing in Fortnite, and this project seemed to be prioritized over Rocket League and even caused the removal of core features of Rocket League. Harmonix worked on Fortnite Festival, but that came at the cost of Fuser, which shut down and was delisted about a year after launch. As for Mediatonic, I don't think they worked on anything else yet, but a large portion of the studio was recently laid off. Needless to say, fans of the affected studios aren't happy with Epic as they're being treated as 2nd-class citizens compared to Fortnite players.

    • Regarding the user reviews, I would much rather prefer stores integrating with existing sites like IGDB rather than have independent review systems.

      But that's fine I guess.

327 comments