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Amazon Prime Video is able to remove a video from your library after purchase.

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

663 comments
  • You don’t own the video file. You own access to their video file, which they also don’t own, they only own the right to distribute it. If their distribution contract ends and doesn’t gets renewed, then they can’t let you access the file. At least they refunded you. This system is one of the issues with the ongoing writers and actors strikes. Amazon can decide to stop making a video available, which cuts all dividends revenues to actors and writers. So having a video available for you to watch costs money to Amazon (or Netflix or Max…) but not enough content makes users unsubscribe, so they ride that thin line for maximized revenue. This means that older movies that aren’t blockbusters get dropped in favor of new content. Now new content doesn’t means good content, remember, it needs to be as cheap as possible. Aaand this is why steaming companies are spiraling down and everything is going to shit. Filmmaking is an art form turned into an industry. But art isn’t about maximized profit, it’s about art first. But you can’t make that art without millions of dollars and that requires the art to take a step back to maximize profit, but not too far back. It’s a really big issue in the film and entertainment industry.

    — I’m an IATSE local 600 camera operator.

  • Gift card. GIFT CARD! Those bastards "refund" with gift card instead of actual money! I hope EU will haunt their asses. Big corpro hunting season is open.

  • Sometimes I think I made the right decision to just get a huge harddrive and download all my favorite entertainment in drm free format. Movies, music, games, books. I saw this coming a mile away a decade ago. The only thing that will really hurt me is if/when Steam inevitably goes full corporate cucks and starts going hard on the DRM locking down my library.

  • Every day on the internet, a lucky 10,000 get to learn "common knowledge" for the very first time.

    Like everyone said 50 times, yar har be pirate, all that.

    Or, buy hard copy, which is refusing to completely die because of this shit, right here.

    BUT, you have to make sure the data is on the hard copy and that you can access the data (play the songs, watch the movie, etc) WITHOUT internet access, that is you have to make sure the hard copy of the media is really on the damn disc, and it's not just a glorified access key to media that will then be streamed from their servers they control. If it is then do not pay for it.

    This is honestly why vinyl is still a thing, once you rip things back out of the digital realm it gets a lot harder for them to pull bullshit, they pretty much have to put the songs on the wax if they want your $40, and they do, oh boy they do they want that money bad.

    Piracy is always a bigger pain in the ass than internet techies act like. No, I don't want to buy a Plex server and learn how to use it and learn how to make my own VPN and make sure the VPN doesn't just report my activity to 7 Eyes or whatever that things called and and and and, and results like "my movie got unbought" are also unacceptable.

    Yes, we know, there are "special" websites that you can just surf to and it's like a janky Netflix that "just works" so long as you already know the name of the thing you intend to watch, otherwise it's just a blank search bar. Also, you cannot tell other people about the website or the website gets taken down. Nothing is more useful than a website that you absolutely can't tell people about, wow, what a problem solver that is.

    "I want to watch a movie" is a very "This activity must offer zero friction, I will only accept push button get movie" kind of activity so, yeah. "Be pirate" is not that useful, it's just the internet's go-to answer, they always speak loudly for the tiny minority in this place.

    What we're actually doing is drastically limiting our spending on any of this type of thing, and never, ever pay money to "own" something digital. That era is over. It sucks, but it's yet another shitty thing that would take bullets to change, and since it's not worth bullets it's not changing.

    Honestly I doesn't even take bullets but if you're going to build the kind of political movement it would take to create change then all that work would be absolutely wasted on this problem while everyone eyerolls at you like you're stupid and worthless for caring so yeah, it's not changing.

    So yeah, do not pay for digital ownership of any kind, ever. It's only ever a lease with one-sided terms, at best. Amazon lost the contractual right to provide that movie, so you lost the right to watch it, and "buying" it meant buying a license to watch it on their terms, the end. Don't pay for it.

  • blu-rays are often as cheap or cheaper than "digital copies", and ripping them to my NAS is pretty trivial these days thanks to makemkv.

    the best part is, uncle jeff cannot legally break into your house and take back the disc just because of some petty rights issue.

  • Welcome to the Pay Per View information economy. Amazon, and others, have been pulling this shit for years.

  • All this kinda bullshit does is justify why piracy isn't the worst option out there, if you ask me. In fact, this kinda bullshit cements why it's a better option in my mind.

  • I've legitimately lost hundreds of dollars of content without even getting refunded; So consider yourself lucky! To get a gift card instead; ANYWAY I now pirate all my things minus idk I guess my video game consumption but even then I had the luxury to pirate shit I bought on steam just to have it again. In the end of the day though you don't really own anything unless you own it physical and even then its still illegal to use makemkv to dump your blurays and dvds onto your nas and watch them outside of the physical media they were put on. But I guess thats just living in the future for ya!

  • I pay for Spotify and YouTube music. If I really like an album I'll still go to Bandcamp if I can and grab the flac files. If it's not there I'll just BitTorrent/Soulseek/yt-dlp it.

    If I don't have raw media files, I don't actually own it.

663 comments