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DEF CON 31 - An Audacious Plan to Halt the Internet's Enshittification - Cory Doctorow

cross-posted from: https://lemmy.ml/post/5431344

The enshittification of the internet follows a predictable trajectory: first, platforms are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. It doesn't have to be this way. Enshittification occurs when companies gobble each other up in an orgy of mergers and acquisitions, reducing the internet to "five giant websites filled with screenshots of text from the other four" (credit to Tom Eastman!), which lets them endlessly tweak their back-ends to continue to shift value from users and business-customers to themselves. The government gets in on the act by banning tweaking by users - reverse-engineering, scraping, bots and other user-side self-help measures - leaving users helpless before the march of enshittification. We don't have to accept this! Disenshittifying the internet will require antitrust, limits on corporate tweaking - through privacy laws and other protections - and aggressive self-help measures from alternative app stores to ad blockers and beyond!

96 comments
  • The internet will always have many niche places, but overall it can’t escape late stage capitalism.

  • Anybody got a TLDW;? Or did all of you just comment on the title and the snippet?

    • Reposting from PeepinGoodArgs@reddthat.com in Technology@beehaw.org

      Here’s an AI outline because this was actually a good talk:

       undefined
              How Platforms Die
              The speaker introduces the concept of platform decay or “enshittification” and how it leads to the death of internet platforms.
                  He defines platforms as firms like Uber, Amazon, and Facebook that connect users and business customers.
              He outlines a 3-stage process called enshittification where platforms:
                  Are initially good to users
                  Abuse users to benefit business customers
                  Eventually abuse business customers to only benefit shareholders
              This results in the platform becoming a “pile of shit” that dies.
      
          Facebook Case Study
              He uses Facebook as a case study of enshittification’s 3 stages:
                  Initially attracted users by promising privacy protections and custom feeds
                  Then broke promises and sold user data to advertisers and flooded feeds with publisher content
                  Finally, reduced value to users and fees for publishers to extract all value for shareholders
                      This led to an angry user base and brittle equilibrium
      
          Causes of Enshittification
              Lack of Competition
                  Weak antitrust enforcement has allowed consolidation across industries
                  Companies can use predatory pricing to undercut competitors
                  Mergers eliminate competition
                      Example: Google relying on acquisitions rather than in-house innovation
              Unrestricted “Backend Tweaking”
                  Tech platforms control the algorithms and systems behind their products
                  They can arbitrarily change these to alter user experiences
                      e.g. Facebook reducing visibility of publisher content in feeds
                  Done without transparency, oversight or accountability
              Bans on Reverse Engineering
                  Laws like DMCA 1201 and CFAA criminalize circumventing DRM and terms of service
                  Makes it illegal to reverse engineer platforms to enable interoperability
                  Tech companies use IP laws to prevent modding and adversarial interoperability
                      e.g. Apple using IP laws to prevent iOS modding
      
          Solutions
              Strengthen Antitrust Enforcement
                  Block anti-competitive mergers
                  Break up existing tech giants
              Pass Privacy, Labor and Consumer Protection Laws
                  Comprehensive federal privacy laws with private right of action
                  End worker misclassification through gig economy
                  Apply consumer protection standards to platforms
              Allow Adversarial Interoperability
                  Roll back laws criminalizing modding, reverse engineering
                  Use government procurement to incentivize open ecosystems
                  Appoint special masters to oversee platform legal threats
              Keep Interoperators in Check
                  Bind interoperators to the same privacy, fair trading and labor laws
                  Determined through democratic process vs corporate policy
      
          Conclusion
              We need to prepare and spread these policy ideas to capitalize on the next crisis
              Efforts are underway to enable a better internet through this approach
      
      
        
      • The steps to fix this might as well say have Jesus come to life and fix it all... It's depressing, but there is zero chance of any of that happening... Nevermind all of it.

        Our best bet is for consumers to fight back with their wallets, but people are on average too stupid to even understand how they are being fleeced. We're fucked.

      • Thanks. Here's a slightly easier to read on mobile non-monospace paste:

        How Platforms Die The speaker introduces the concept of platform decay or “enshittification” and how it leads to the death of internet platforms. He defines platforms as firms like Uber, Amazon, and Facebook that connect users and business customers. He outlines a 3-stage process called enshittification where platforms: Are initially good to users Abuse users to benefit business customers Eventually abuse business customers to only benefit shareholders This results in the platform becoming a “pile of shit” that dies.

         undefined
                Facebook Case Study
                He uses Facebook as a case study of enshittification’s 3 stages:
                    Initially attracted users by promising privacy protections and custom feeds
                    Then broke promises and sold user data to advertisers and flooded feeds with publisher content
                    Finally, reduced value to users and fees for publishers to extract all value for shareholders
                        This led to an angry user base and brittle equilibrium
        
            Causes of Enshittification
                Lack of Competition
                    Weak antitrust enforcement has allowed consolidation across industries
                    Companies can use predatory pricing to undercut competitors
                    Mergers eliminate competition
                        Example: Google relying on acquisitions rather than in-house innovation
                Unrestricted “Backend Tweaking”
                    Tech platforms control the algorithms and systems behind their products
                    They can arbitrarily change these to alter user experiences
                        e.g. Facebook reducing visibility of publisher content in feeds
                    Done without transparency, oversight or accountability
                Bans on Reverse Engineering
                    Laws like DMCA 1201 and CFAA criminalize circumventing DRM and terms of service
                    Makes it illegal to reverse engineer platforms to enable interoperability
                    Tech companies use IP laws to prevent modding and adversarial interoperability
                        e.g. Apple using IP laws to prevent iOS modding
        
            Solutions
                Strengthen Antitrust Enforcement
                    Block anti-competitive mergers
                    Break up existing tech giants
                Pass Privacy, Labor and Consumer Protection Laws
                    Comprehensive federal privacy laws with private right of action
                    End worker misclassification through gig economy
                    Apply consumer protection standards to platforms
                Allow Adversarial Interoperability
                    Roll back laws criminalizing modding, reverse engineering
                    Use government procurement to incentivize open ecosystems
                    Appoint special masters to oversee platform legal threats
                Keep Interoperators in Check
                    Bind interoperators to the same privacy, fair trading and labor laws
                    Determined through democratic process vs corporate policy
        
            Conclusion
                We need to prepare and spread these policy ideas to capitalize on the next crisis
                Efforts are underway to enable a better internet through this approach
        
        
          
    • Just listen to the video itself?

96 comments