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Is Delta Air Lines Beginning the 'Enshitification' of International Business Class with New Basic Fares?

Is Delta Air Lines Beginning the 'Enshitification' of International Business Class with New Basic Fares?

Delta Air Lines is rolling out what feels like ‘enshitification’ of international Business Class with a new basic fare option that strips away premium check-in and lounge access, slashes the luggage a...

Delta Air Lines is rolling out what feels like ‘enshitification’ of international Business Class with a new basic fare option that strips away premium check-in and lounge access, slashes the luggage allowance, reduces the amount of miles you’ll earn, and prevents you from selecting a seat until check-in.

The term “enshitification” has become a popular way of describing products or services that gradually lose value as companies introduce extra fees, restrictions, or lower-tier options while encouraging customers to pay more for the experience they previously received.

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