This is so much more true than I think most people believe.
My husband and I have a small engine business, and I took a free "community entrepreneur bootcamp" class through the local university this spring in the hope that we might learn something helpful. Instead, I learned fun things like leaning on your customers' fears as a marketing tactic (?? 😔🤦) and that the most prominent local accountant - brought in as an expert speaker by the university! - advises his clients to pay as little as possible as late as possible, and most appallingly, I'm not exaggerating, these are the actual words I heard this man say in front of a room full of people: "if one of your employees gets hurt at your business, it's better for you to stand on their neck until they stop breathing than to call for help, because it's so much easier and cheaper to settle a death claim then an injury." And he actually said that it sounds like he's joking but he's not, this is his understanding of the situation.
I genuinely want to see the best in everyone, and I have never before had the experience of fantasizing about a person's death while they were talking in front of me, and it was abhorrent and awful but also... Wtf? How do we even help someone who sees other people as expendable tools the way this person does?
What can we even do about people who not only don't want to live up to their agreements and commitments, but are just straight up out to fuck everyone else over? How do we help/fix that?