Skip Navigation

Does anyone here have a Fairphone? How has your experience been?

I am looking at getting one as my next phone when my Pixel 7 reaches EOL. Hopefully the Fairphones are still around by then and hopefully they get more support from custom ROMs. I know CalyxOS supports the Fairphone 4

39 comments
  • I have had a FP2 for 6,5 years and I'm pretty happy with it. It is still mostly functional but I'm having issues with the bottom mic. As I don't make phone calls so often, it is not too big of a deal for me to use my bluetooth headphones when I do. But I know that getting spare parts for FP2 has become very difficult now so if the USB plug breaks down it will probably be game over this time.

    Anyway, I repaired it a few times, either with new replacement parts I bought from the fairphone shop or ones I traded on the community forum. Bottom module, screen and even mother board.

    I have had a premium experience with their tech support, also. When I purchased another used FP2 on the community forum for a family relative, it happened to arrive with a broken bottom module. Mic was not working. As this part was already sold out at that time and I could not find any on the aftermarket forum, I reached out to fairphone to kindly ask if they would agree to sell me one, as they were claiming to keep a few of them in store to fulfill their legal requirements in terms of warranty and stuff (not sure any FP2 was still covered by a warranty at that time but this was what was stated on their shop). To my biggest surprise, after reading my begging, they offered to send me a refurbished module free of charge. And when I asked if I could buy a battery at the same time to avoid having a separate parcel to be shipped for that, they just slipped a free battery along with the bottom module. Free of charge. I had never had such an amazing experience with any customer service before.

    I'm running LineageOS and I'm happy with it. In terms of software updates, Fairphone went beyond their initial promise and it has been only recently that they dropped support for FP2.

    When my FP2 dies, I'll consider buying a FP5 and I'm happy to have this option. But for now, I'm just hoping it can last for another few months!

    • Holy shit that's awesome. I've considered getting a Fairphone or comparable alternative for a while now. Only think holding me back was the design and limited color options (first world problems, I know) as having bricks to carry around is something I despise which is also a problem with new phones in general. They simply are too thick or the screens are too big.

      • I know for a fact that the FP2 is quite thick and bulky and often gives a bad first impression to people from an aesthetics point of view. Personally, that has never been an issue for me but that's a matter of taste.

        Anyway, I believe that anyone buying a Fairphone should do it for a reason and not like they would buy another a regular product. I wrote in this other thread (in French, unfortunately) that buying a Fairphone is like buying a compromise between fairness, repairability, environment concerns, aesthetics and technical performances. There have always been loads of reasons for people to complain about Fairphones. Either they are ugly & too massive or outdated or expensive, the list goes on. While those complaints can be true, one has to keep in mind that improving on one aspect (making a thiner phone, for example) has direct consequences on the others (like, a thiner phone is probably more difficult to be made modular, so either more pricey or less reliable). Someone replied that rather than being a purchase of a tradeoff, it is a purchase of another type of innovation. Instead of being technical innovation, it is social and environmental innovation. I kind of like that way of approaching it as well.

        Also, I pointed out that there is no doubt that giants in the smartphone business would make fantastic ethical and repairable phones if they ever wanted to. Only they would have the ability to propose a series of models which would fulfill anyone's needs. But hey, they don't seem to care, do they? In the meantime, I am willing to support the only tiny actor in the field that is striving to at least try with their unique model.

  • Honestly, a bit of a mixed bag. The FP4 has some weird software issues sometimes, which you probably won't see at the big name brands: ghost touches, camera crashes (requires a reboot), problems with call quality, etc. I think the pros probably outweigh the cons, but something to keep in mind.

    Not sure how big the problems are with custom ROMs. Also, FP5 is coming soon(-ish), so maybe some of the problems will be fixed?

  • I have a FP3 and I've been hugely disappointed with it. The fact that it's repairable is only useful if the specs of the hardware are good enough to also last several years at a reasonable level of performance.

    Also, some of the parts are rubbish - the prime example being the fingerprint sensor which always requires several attempts and then fails as often as not.

    I knew I was getting a "budget" phone and I do still use it, but I had hoped it would be a better than it is. I feel like their business model is a huge missed opportunity in terms of upgrades and modularity. In theory, if they were doing it properly, why would they ever release a new model?

  • I had a FP2 that lasted maybe twice as long as an unfair phone. Played a game on it that seemed to be too much for the processor/RAM. I bought a FP3 just after the new camera for it came out. It's starting to show similsr signs of processor/RAM issues. Thing is I haven't used the FP3 nearly as much and all my gaming is on tablets now. I'm unsure if I can justify buying another heavily expensive phone like this. Maybe a used one for me instead?

    I do love the repairability tho and how it tries to be Eco and socio friendly. Installing lineageOS was super easy and I love not having google know my every move (I get adverts in Greek and ... Russian? Now as well as stuff for Muslims, I think they really don't track me well anymore.) It's probably also the only smart phone customer service who understands and was helpful when I wanted to know how to responsibly deal with a broken cover for the FP2.

  • I have a Fairphone 4 but it is my backup phone now. I got it over a year ago. Stock software sucked and it took forever to get Android 12, which came six months after everybody else had Android 13, and when it finally arrived it had broken bluetooth audio. So instead I ran with CalyxOS and that was fine and pretty much bleeding edge. The haptics suck and there are always ghost touches, which resulted in weird pocket dials of people on Signal and having to explain it away. The camera is not good at all, and no gCam mod makes it decent. The phone is repairable but only to a point; you can't buy a new frame which sucks because mine bent and scratched the aluminum because there are no good cases for it. The plastic back cover tore where I took it off exactly four times in its life.

    The screen is very good and the fingerprint reader works well every time.

    For what I paid, it's just not good hardware. The saving grace is that it's a decent software experience because you have the option to install another OS and re-lock the bootloader.

    Mine was daily used and abused for over a year and didn't quite hold up to what I had previously gotten from iPhones in an Otterbox, and the selling point that I could repair it wasn't really realistic because I can't get the actual part that I need.

    Fairphone really needs to partner with somebody to get a ruggedized case made.

    My daily driver now is a OnePlus phone that I got for free, and OxygenOS is a better Android than stock, it has a good camera and meets my needs better. It also takes SD cards and has a 3.5mm jack and has a rugged case from Poetic.

39 comments