This is extremely typical for Amazon corporate.
They have the data because they ask (corporate) employees about their working experience constantly. I'm sure employees love the option to WFH. But they don't like the data (typical) because they spent billions building cheap, crowded, loud office space around the world.
So what do they do? They pull out the mantra, "Disagree and Commit", which is Amazon manager speak for "shut up and do what I say." Ironically, Disagree and Commit is actually "Have Backbone, Disagree and Commit" and is about finding alternative solutions or data when you think the company is doing the wrong things rather than keeping quiet.
Amazon, like most American corporations is an oligarchy and it's run terribly at the top with dire consequences for their employees, customers, and the world.