Employees describe the psychological trauma of reading and viewing graphic content, low pay and abrupt dismissals
Employees say they weren’t adequately warned about the brutality of some of the text and images they would be tasked with reviewing, and were offered no or inadequate psychological support. Workers were paid between $1.46 and $3.74 an hour, according to a Sama spokesperson.
To be honest, this isn't an AI problem, but a content moderation and labor force ethics problem. You can swap out AI with social media and you'll find the same amount of psychological harm to moderators.