It’s nothing to do with [difficulties in using multiple platforms]. It’s to do with the massive backlash they got on Fedi for their CEO being all Trumpy and somewhat horrible right wing. So they’ve run away because they were made to feel unwelcome on account of us not letting their BS fly.
Besides slow responses to support request and handing over info on that Swiss French activist, is there anything else they've done wrong? And I understand that they had no choice in the Swiss case - they had to abide by the law there.
How is the CEO of the business that makes the product in question "random"? Regardless, supporting Trump in this day and age is support for all the very worst things. You're way off base thinking it shouldn't be influential, few things mean more these days.
To add, it’s a CEO with a lot less power than a normal CEO because of the Porton Foundation that’s above it. Some countries (like Swiss) also have more rules and regulations in place to keep people to help consumers
vpns are all about trust. there is none if the literal chairman of the vpn company is an actual fascist. escaping these people is the reason many use vpns in the first place.
Not to mention that the data they did actually provide was very minimal. They didn't have to compromise any of their existing services to provide it.
There wasn't exactly anything Proton could have done from a technical standpoint to prevent themselves from knowing what they did, without making the service itself nonfunctional.