Amazon sues AI startup over browser’s automated shopping and buying feature

www.theguardian.com

Amazon accuses Perplexity of covertly accessing customer accounts and disguising AI activity as human browsing

Comments

yesman @lemmy.world 5d ago
ThePantser @sh.itjust.works 5d ago
You can't use YOUR AI on our systems because we are already using OUR AI to screw our customers.
FelixCress @lemmy.world 5d ago
“Rather than be transparent, Perplexity has purposely configured its CometAI software to not identify the Comet AI agent’s activities in the Amazon Store,” it said
.... And...?
In the complaint, Amazon accused Perplexity’s Comet AI agent of degrading customers’ shopping experience and interfering with its ability to ensure customers who use the agent benefit from the tailored shopping experience Amazon curated over decades.
🤣🤣🤣
- 🔰Hurling⚜️Durling🔱 @lemmy.world 4d ago
  Translation "We can't track our customers with this AI and it makes us mad"
  
  FelixCress @lemmy.world 4d ago
  
  I think it is more "we cannot push the products where we make the most money instead of what customers want".
  Amazon search was almost famously bad with them pushing certain products to the top. That's what they mean by "tailored experience".
Veedem @lemmy.world 5d ago
Not that I’m an Amazon apologist, but Perplexity has been accused of ignoring robots.txt quite a bit. It’s the “AI” app I’ve used most as I like the citations and find it does the most accurate data analysis (especially for my bored baseball stat searches), but I’m starting to question their integrity more than the usual tech company.
- Bourff @lemmy.world 5d ago
  There isn't a single AI company that abides by robots.txt. They don't give a fuck and will happily ddos your site because hey, watcha gonna do, sue them?
  
  VeryVito @lemmy.ml 5d ago
  Robots.txt has always seemed more like a treasure map than a Keep Out sign.
setsubyou @lemmy.world 5d ago
If they were smarter they’d just detect AI agents and quote them higher prices.
tyranical_typhon @lemmings.world 4d ago
Where do they get the money for these lawsuits?
Oh yeah, their customers. Lol.
aarch0x40 @lemmy.world 5d ago
If you can’t enslave them, you might as well sue them.
tym @lemmy.world 4d ago

They're suing because that's the whole point of alexa and some startup beat them to it. Anyone who's interviewed with AWS can instantly understand how this could happen.

13 Comments