SUSE launches new European digital sovereignty support service to meet surging demand
SUSE launches new European digital sovereignty support service to meet surging demand
You're viewing a single thread.
Neat
In practice, SUSE's Sovereign Premium Support is tailored for enterprises and public sector organizations that require strict data residency, privacy, and operational control within the EU. The service ensures that:
- All support personnel and data are based in the EU, with named premium support engineers and service delivery managers assigned to each customer.
- Customer support data is stored exclusively on EU-located networks and servers, addressing both regulatory and geopolitical concerns.
- Access to sensitive data is strictly limited to EU-based staff, with a commitment to encrypting all data required for troubleshooting.
Agreed. I hope this gains even more traction. Building a digital economy around support and service of free open source software with the requirement of personnel being local seems like the best way for Europe to finally become competitive.
Kind of sad that it needs political tention to help Linux/GNU/systemd succeed.
I mean in the server space Linux has already won and is doing just fine. Imo it is actually the reverse and sad that it needs this level of turmoil to get Europe to even think about software and digital infrastructure as fundamental. And even with all that's going on they are just dipping their toes into it rather than properly comitting to a radical shift. Hell, even with all that's going on some parts of the police here in Germany are still getting into bed with companies like Palantir.
