I have been using Porkbun for domain name registration until now, but I wanted to move to a European registrar. When I registered a domain, I received this email. Is it normal?. If not what registrar do you use? I have filled in my name and address while registering an account and have 2fa on. It's an id verifier app.
Try to make Infomaniak a better experience for everyone. Infomaniak claims to be "The Ethical Cloud" but they did not start business as a privacy company and have been learning over time. Help to teach them with one more customer story. Let us know what happens.
If no luck with Infomaniak helping, you can try to contact a different registrar before signing up to confirm they will accept your domain type and ask them what the process will be. Hold them accountable to whatever process they describe if you choose them.