Its just corporations having it both ways:
When corporations benefit: Americans can read like 900 pages of fine print a minute and are all legal scholars.
When it doesn't benefit corps: Americans are cows, its offensive you're trying to make these morons fill out multiple choice papers, they might accidentally poke out an eye on the pens.
Reality: people have limits but RCV ballots are not too complicated. We see it all the time with roundabouts. When new roundabout is put in a few drivers take some time to adjust but eventually they figure it out.
The change is harder to deal with than the actual thing.