McDonald’s will stop testing AI to take drive-thru orders, for now
McDonald’s will stop testing AI to take drive-thru orders, for now
Would you like seventeen packets of ketchup with that?
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Maybe it's just me, maybe I'm getting old. But I want to order through a person. Not a touchscreen and not AI.
I feel like society is slowly removing humans from our everyday interactions and I don't like it.
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I prefer a touchscreen in general. Although I realize that different companies have better or worse systems. I read complaints about self checkout in the USA and scratch my head since in Holland self checkout is lovely.
Trying to use AI is a dumpster fire though.
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Got stopped a few times after leaving the self checkout. Very rudely. Extremely rudely. The excuse every time was that I did it too fast and they suspected theft. Refuse to use self checkout. They can shove it.
Touch screens for ordering are ok. Except when you have tech illiterate people in front of you.
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Touch screen self checkout lines at supermarkets are absolutely abysmal.
Touch screen self ORDERING stations for food... Glorious.
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Media has hyped up hatred for progress. Makes a good john henry story
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I love ordering through touch screens. No mis hearing and everything goes much quicker.
The added value of that human interaction for me personally is 0.
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The kinds of places that get touchscreen kiosks often have teenagers taking your order who are not paid or trained enough to give any shits about any of it. The touchscreen saves both of you from doing the worst part of the whole process.
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Adding onions to a mcchicken is impossible through a touchscreen. Can easily be done if I talked to a person
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I mean if I really need onions on a mcchicken I can still order at the front but then I have to deal with trying to get my specialty order across, which is even more hassle. Mainly I want no salt on my fries and no sauce on my burger.
Trust me, you don't need that shit. Melted cheese is good sauce and the residual salt in the fries tray is plenty, and you'll get fresh fries every time.
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You don't like a stoned teenager going, "Uh what?" And mumbling every few seconds?
(Joking of course)
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I wouldn't mind letting a "robot" do that kind of work. In a perfect world that would mean less work. In the real world it means they van fire some people and make even more money. But then again, i would never eat at McDonald's anyway, so it's hard to boycott
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I just don't want to talk to a robot. Not over the phone, not in a drive-through.
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Sounds like a closeted robosexual to me. You don't need to deny it! I'd fuck a robot too. Maybe just the chick from Tron Legacy
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I wouldn't do that, but I would change my lights from red to blue for her...
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You won't know.
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Maybe eventually, but I do now.
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not society, capital owners.
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I prefer the touchscreen but not at the expense of somebody's job.
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Agreed. It’s a manifestation of society’s collective acceptance that money > humans and all businesses should be expected to operate that way full speed ahead.
And unfortunately, it’s not just the businesses’ fault. Do we really think fast food consumers would reward the drive thru that adds a dollar to every burger so that your order is taken and cooked by real people?
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I'm kinda ok with a combination, like hey during the day run with mostly humans but at night supplement lack of staff when automation (so long as it's safe)
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Given that AI now passes the Turing test, you won't know it's AI.
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