1y ago

AI Is Becoming a Band-Aid over Bad, Broken Tech Industry Design Choices

After decades of messy, thoughtless design choices, corporations are using artificial intelligence to sell basic usability back to consumers

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This article is seriously complaining that Apple added search to the iPhone? The device consumers increasingly expect to do everything for them, instantly? He’s mad that Google is summarizing search results now because it’s so dominant that everyone tries to game their results algorithm? Writing this article was the only bad, broken choice here.
- Yeah I thought the complaints about iOS were a bit weird as well. It seemed like they didn't like that smartphones got more capable. Of course there's going to be a million apps and a million settings when (as you put it) consumers increasingly expect their devices to do everything

57 comments