Need support?

If you need support, best is to not DM me here or mention me in comments. I now have 300 notifications and probably no time to read them soon. Also I don’t do moderation so any moderation questions I have to forward to the moderation team.

where to get support

There’s the !support@lemmy.world community, and another option is to send mail to info@lemmy.world. Mail is converted to tickets which can be picked up by admins and moderators.

Thanks! Enjoy your day!

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25 comments

not to pile on, but woof. really love lemmy and happy to work hard to build a community here. Lemmy.world was a great general instance when I hopped on so started there and was going great until 0.18
0.17 had bugs, sure, but it ran, it loaded.
but goodness... I made a lemm.ee account this morning and tested it replying to a lemmy post on both. lemm.ee reply posted immediately. My lemmy.world reply to that? still spinning

To get my community to load. I clicked it, got no page, one refresh got the page and icon, 2nd refresh finally got the banner too.
Is it all down to too many users? I'd move my community to help, but I don't think that's possible yet.
*edit, I actually couldn't reply to this thread from lemmy.world, so now copypasta'd it to post from lemm.ee
- oh wow. So, posting this TOO lemmy.world FROM lemm.ee also took forever, but finally posted. Posting too lemmy.world FROM lemmy.world never posted, just a spinning reply button for 30 min until I closed the tab.
  
  yep, currently I'm fleeing to lemm.ee until we got stable performance in .world
  
  Hm, maybe I should do the same (and if it's helpful to spread the load across instances anyway?). I try to comment and never able to (always a network error or some other error on both jerboa and wefwef). Let's see if this comment even posts lol
  
  it does! yes, you should try making account in other instances
  it's kinda sad that our subscription doesn't carry over but c'est la vie
  
  I'm hoping some clever app dev creates a feature to auto-pull your subscriptions across accounts.

25 comments