Most consumers hate the idea of AI-generated customer service
A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
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Most consumers hate the idea of AI
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The AI hate on Lemmy never fails to amaze me
Are you normally amazed by people hating on environmental disasters which are being marketed as the great solution to the world's problems but are only actually useful in a few industries and not to the general public overall?
I mean, your suggestive question at least helps me understand your mindset a bit better. If I would see the situation the way you characterize it, I would probably sound the same.
I can only encourage you to try to see tbrough the business bullshit that is undoubtedly there and recognize that there is an actual underlying technological breakthrough with the chance of redefining how we interact with machines.
I'm running a local LLM that I use daily at work to help me brainstorm and the fact that I can run perfect speech to text in real time on my laptop was simply not possible a few years ago.
Cool. Let me know when that underlying technological breakthrough isn't also an ecological disaster that uses vast amounts of energy and potable water.