6mo ago

No common rube

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203 comments

50/50 chance they believe you.
- Yeah, 50% person actually restarted, 30% chance person is lying, 20% chance person just turned the monitor off and back on.
  
  My buddy works IT for a company and that 20% chance is one he encountered just last week!!
- 80 percent chance they reboot it themselves anyways.
  
  80% seems really low
  
  100% chance to remember the name
- I tend to just check uptime before asking this question.
  If I see the machine has been up for weeks and they tell me they rebooted it, I know i'm dealing with someone who doesn't know that pressing the power button on the monitor doesn't turn the computer off.
  
  Could also be windows fault.
  It likes to do soft restarts and not actually restart.
  I started telling my users to always hold shift when shutting down or restarting to make sure it shuts down fully.
  
  AFAIK fast startup only affects shutdown, clicking restart will always do a full reboot. Shift clicking shutdown will do a full shutdown like you said, but shift clicking restart will start recovery mode.
  
  I explain fast boot to people by saying "for some reason Microsoft went and made the Shut Down button not actually shut down your PC, it really just puts it into a 'deep sleep' mode, and to their credit, it lets them say that boot times are faster... But it also means that in order to FULLY restart the PC, you have to click restart... I know it's a pain"
  Usually I get looked at like I'm from another planet, but that reaction means they'll probably remember it later.
  
  And sometimes fast boot (I'm assuming we're both talking about the bios setting) causes so many blue screens in windows that it becomes almost unusable.
  
  I don't even bother checking. I tell them I'm going to do something on my side that might cause their computer to reboot and then reboot it remotely.
- "Did you restart your computer?"
  "............. yes?"
  
  opens task manager
  sees a system uptime of 4 years
  I'll lose my tabs!
  
  And several gigabytes of ram taken by chrome.
  
  "OK then do me a favor, shut it down, unplug the power for 5 second and plug it back in"
  
  Everyone uses laptops that plug into workstations like desktops now.
- The user always lies. Or even if they don't, they can't intimidate the ghosts in the machine like you can.
- This why I ask "can you restart it again, and just tell me what you see, please"
- 20/80 tbh

203 comments