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Microsoft Exec Suggests AI Agents Will Need to Buy Software Licenses - Business Insider

Microsoft exec suggests AI agents will need to buy software licenses, just like employees

Are AI agents employees or tools? A Microsoft exec suggested they're new paid "seats," a shift that could reshape SaaS pricing — and spark pushback.

Buried in the story was a deceptively simple question: does your AI agent count as an employee?

At a recent conference, Microsoft executive Rajesh Jha floated a provocative idea. In a future where companies deploy fleets of AI agents, those agents may need their own identities — logins, inboxes, and even seats inside software systems. If so, AI wouldn't shrink software revenue. It could expand it.

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